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Engineering candidate	Before	After
Technical candidate	Before	After
Human resources candidate	Before	After

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BEFORE RESUME - Engineer

Resume for Joseph Galway

Name: Joseph Galway	DOB: 05-15-1955 SSN: 555-55-5555
Address: 555 Redlands Street Playa del Rey, CA 95555
Tel: (555) 555-5555 Email: galway@celtic.com

Employment Record:

Jan 1999 – November 20^th 2000

NetworksPlus
One Wilshire Blvd
Los Angeles, CA 95555
(800) 555-5555

Network systems engineer.

Duties:

Network planning and co-ordination with other engineering sections. Liaison between the voice and data groups. Network support. Responsible for the introduction of new clients and being the engineering presence for the sales group to new clients.

Reason for leaving: Company folded

1991 January - May 1998 *

Eastern Health Board
Dr. Steeven's Hospital
Steeven's Lane,
Dublin 8.
Ireland

Comms officer

Duties:

Network, installation, planning and support. Establish relative procedures for help desk and support systems. Planning and implementation of new departments and client services.

Reason for leaving : emigrated and married an American

*Time between jobs was for INS to finish paperwork

Platforms, I have worked on with different levels of expertise

Apple, Windows, NT, Windows2000, Linux, Solaris, VAX, MS Word, Star Office, Excel, MS Project, PowerPoint, Infovista, Cisco, Coppercom, Jetstream, RC Networks, IMAS, ICW Telecom test equipment.

1987-1991 Lighting engineer

Duties:

Crew boss, lighting engineer for rock bands on tour. Theatres and fashion companies. Worked in Studios on some production. Special event and effects for video shoots etc. Serviced and repaired equipment.

Worked out of Litton Lane Studios, Litton lane, Dublin 1, Ireland
The Warehouse, 17 Quays, Dublin 1, Ireland

Education:

September 2000 - Attending Santa Monica College, CA
Admin of Justice, Anatomy

1991-2000

Release programs for
Communication basics
ISDN
VAX configuration and management
Routing basics, Cisco
Principles of TCP/IP
Internet - future and possible development
Microsoft Office and Windows training
Coppercom DSL
Jetstream voice over DSL
RC Networks ADSL, SDSL
IMAS DSL, ISDSL, ADSL introduction and initial configuration

1995 Dublin Electronic and Engineering College
London Institute of city and guilds- advanced security qualification

1987-88 FAS training center, Baldoyle, Dublin 17. Ireland
London Institute of city and guilds- Basic electronics 224
London Institute of city and guilds- advanced electronics 231

1986-87 University College Dublin
French, German and Archaeology

1981-1986 Franciscan College, Gormanston, Co. Meath, Ireland.
Intermediate certificate (honours)
Leaving certificate (honours)

Interests:

Soccer, Scuba diving, Marital arts, travel, movies and reading.

[columnist’s note: the typo “marital” arts was one of the more amusing I’ve seen!]

Notes:

Eligible to work in the United States and have international and Californian driver licenses.

AFTER RESUME - Engineer

JOSEPH GALWAY
555 Redlands Street Playa del Rey, CA 95555		(555) 555-5555

IT Project Manager · Systems Administrator · Network Consultant · Vendor Liaison

Hybrid IT/business professional - 360° view of enterprise operations, with experience in both high-tech startup companies and large-scale, complex organizations (25,000 employees).
Experienced project manager - For telecom/data center startup, assembled cross-functional teams, administered funding ($80 million), and managed project lifecycle (definition, design, engineering, development, testing, provisioning, documentation, support).
Customer/vendor relations manager - Excellent communications, team-building, and conflict management skills. Diplomatically resolved issues involving vendors (international telecom leaders), internal customers, and client companies.

Professional Experience

NetworksPlus, One Wilshire Building, Los Angeles, California	1/99-11/001/99-11/00
(NetworksPlus acquired Abc-Networks 9/99 and launched new telecom/data company that held dark fiber agreements throughout the U.S.; funding issues led operation to close its doors 11/00)

Network Systems Engineer … highlights & contributions
Project management and engineering for voice, data, and data storage using multilayer platforms … vendor management and relations … sales engineering … technical-business liaison work.

Established and documented procedures for beta test site of Nortel products.
Created NetworksPlus initial system inventory and ARIN block application (3/4 of class B).
Planned and directed installation of DMS-500 telecom switch … completed 2 weeks ahead of schedule.
Served as primary contact with Nortel, WorldCom, Star, and GTE, as well as internal liaison with engineering, operations, and technical teams. Hand-picked by management to handle politically sensitive matters.
Resolved vendor issues involving retroactive technical investigations, pricing, and billing (identified more than $200,000 in incorrect billing).
Presented technical aspects of high-capacity voice, data, and storage networks to Sony Picture Studios, Fox, and others. Researched legacy integration issues; offered technical solutions to advance contract negotiations.
Project-managed aspects of DSL rollout (company had CLEC agreements in California, Washington, Oregon, and Texas)-coordinated data, voice, engineering, and operations departments; directed junior engineers, IP engineers, ATM engineers, and systems engineers; created testing procedures for voice-over DSL and IS DSL.

Eastern Health Board, Dublin, Ireland	1991-1998
(Ireland's largest health authority with 2,500 computer users; EHB encompasses 11 hospitals, 150 welfare offices, as well as facilities for psychiatric care, children's health, the homeless, and special interests.)

Communications Officer … highlights & contributions

Network administration, repair, upgrades … user training, help desk support … network design, wiring layouts … public-private sector project management … financial accountability for operating, capital budgets.

Project manager for numerous system upgrades-during tenure, transitioned organization from VAX to NT system with 10-fold increase in number of users (from 200+ to 2,500). Led applications development teams that provided solutions for growing data management needs.
Planned and coordinated initial network installation for major department, providing remote access for 150 offices located in a 500-sq.mi. area. Subsequently equipped 400+ laptop users with wireless mobile access.
Co-managed $6.4 million project to relocate to refurbished, 200-year-old historic building. Determined current and future technology needs and defined system architecture for some 30 departments.
Proposed and led development of training department and help desk to support MIS, communications, and operations. Initiatives increased tech skills of users (nursing staff) and eliminated overtime for technical staff.
Supervised software development lifecycle for HIV needle exchange program that complied with national safety, health, and legal requirements.
Initialized immigration database that accommodated an influx of 2,000 immigrants monthly and improved response time from months to 2-3 days. Worked closely with Dept. of Justice and embassy representatives.
Standardized printer suppliers, reducing list from more than 30 to 2. Negotiations saved 35% on acquisitions and support. Reduced turnaround time on repairs from 2 days to several hours.

Prior Experience, Dublin, Ireland	1987-1991
Lighting Engineer & Crew Boss for rock bands on tour throughout Europe. Free-lanced for studios for production work, as well as special events and effects for video shoots.

Technical Skills

Platforms, Protocol: Linux, Solaris, Windows, NT, Cisco, DSL, Voice-Over DSL, VAX, Apple … TCP/IP
Hardware: Sun E250, E450, Ultra 10, Ultra … IBM compatibles … i-Macs … network interface cards, hubs, bridges, switches, Cisco 700 series routers, cabling, storage devices … file, print, database, application servers
Software: Windows, RedHat Linux, Caldera Linux, DSL IMS, Coppercom, Jetstream, Infovista … MS Excel, MS Word, MS PowerPoint, MS Project

Education

Seminars, Continuing Education

Communication Basics … ISDN … VAX configuration, management … Cisco routing … Principles of TCP/IP Certification … Internet-Future Development … MS Office and Windows … Coppercom DSL … Jetstream Voice-Over DSL … RC Networks ADSL, SDSL … IMAS DSL, ISDSL, ADSL Intro and Initial Configuration

Degrees, Training

Advanced Security Systems-Dublin Electronic & Engineering College
Basic and Advanced Electronics-London Institute of City and Guilds
French, German, and Archaeology Course Work-University College, Dublin
Interests, Travel, Other
Soccer, scuba diving, martial arts, travel, movies, reading.
Toured more than 20 countries in Europe (able to resurrect fluency in German and French if needed). Visited more than 30 states in the West and Northeast.
International and California driver's licenses. Permanent U.S. resident, eligible to work in the U.S.

References on Request

BEFORE RESUME - Technical

FRED G. EWY
555 East Lane Los Angeles, CA 95555	fgewy@mediaone.com Phone/Fax (555) 555-5555

Executive Summary

Results-driven executive with strong record of outstanding achievements in innovative product development, program management, value engineering, lean manufacturing and process technology development. Strong interpersonal and teamwork skills, strategic planner with entrepreneurial spirit.

EXPERIENCE

DIRECTOR R&D, MFG. ENGINEERING & MGR. CONT. IMPROVEMENT MAJOR MANUFACTURER IN THE APPLIANCE INDUSTRY, Fullerton, CA

1994 - 2000

Developed various innovative gas appliances that permitted company to become leader in technology and capture major market share. Significant revenue enhancement, obtained several patents.
Developed Rapid Product Deployment process, reduces development time, product and tooling cost by over 30 percent through pre-value assessment and concurrent engineering.
Re-structured fabrication and assembly lines for high efficiency and elimination of non-value added time. Reduced tooling change-over time for many parts by over 95 percent.

VICE PRESIDENT ENGINEERING & MANUFACTURING FGHI PRODUCTS, City of Industry, CA

1986 - 1994

Led development of new gas heater line and electric heater, annual sales volume in access of $8 million. Company became instant leader in high efficiency heater technology.
Developed plastic and stainless steel water filters, pressure tanks, valves, flow controls, high efficiency injection molded pumps, and equipment packages with over $4 million revenue increase.
Managed development of electronic remote controllers and equipment for combustion and hydraulic system. Initiated implementation for ISO 9000 approval process with European agencies.

MANAGER ENGINEERING & OPERATIONS MAJOR ENERGY MANUFACTURER, Los Angeles, CA

1983 - 1986

Developed innovative energy recovery system for air conditioning and refrigeration systems.
Designed cooling towers, multi-circuit air cooled and evaporative condensers, and freon and ammonia evaporators for freezer tunnels. Company captured over 50 percent market share.
Established manufacturing operation for Waste-Heat-Recovery systems in New Zealand.

EDUCATION - AFFILIATIONS

MBA, Business Administration, UCLA

B.S. Mechanical Engineering, Germany

American Society of Mechanical Engineers - ASME

Society of Manufacturing Engineers - SME

American Society of Gas Engineers

PATENTS: No. 5,555,555; Des. 555,555; 5,555,555; Patent pending

AFTER RESUME - Technical

FRED G. EWY
555 East Lane Los Angeles, CA 95555	fgewy@mediaone.com Phone/Fax (555) 555-5555

SUMMARY OF QUALIFICATIONS

Senior engineering manager with impressive record of patenting new products that transitioned companies from “me-too” status to market-share leaders. Highlights of skill set:

Innovative product development: Directed new product development that bolstered and diversified product lines, increasing annual revenues 50% and 80% for most recent employers.

Value engineering and lean manufacturing: Reduced overall product costs 35% while adding product features. Implemented continuous improvement processes that reduced rejected parts 90%. Restructured engineering and manufacturing processes, with six-figure savings to company.

Process technology development: Led development of several proprietary abrasion-resistant coating processes for plastic products with high-volume production feasibility.

Project management: Assembled collaborative teams, creating first-time positive dynamics between design, manufacturing, and industrial engineers, as well as collaboration with marketing, sales, and product managers.

General management: Bring a broad-scope view of business (strategic planning, finance, operations, sales, marketing) and manufacturing (QC/QA/CQI, regulatory compliance, ISO 9000, sheet-metal fabrication, tool & die, heating & air conditioning/refrigeration, plastic injection-molding & extrusion processes). Completed graduate courses equivalent to MBA in business at UCLA.

PROFESSIONAL EXPERIENCE

Director of R&D and Manufacturing Engineering; Manager of Continuous Improvement
LMNOP Industries (previously XYZ Manufacturing), Fullerton, CA (1994-2000)
(Subsidiary of $2 billion heating and cooling manufacturer LMNOP International)

Brought on board to correct quality issues that had impacted sales and market share. Authored and coordinated implementation of product development, value engineering, and lean manufacturing initiatives. Directly supervised 12-member team of engineers (design, manufacturing, industrial), tooling supervisor, and QC technicians. Managed $1.5 million and $1.8 million operating and capital budgets, respectively. Managed projects through full project life-cycle.

Product development: Directed R&D projects that led to four patents, positioning company as industry leader with lowest-cost, highest-feature product on market. Innovations led to 50% (8-figure) revenue increases.
CPSC testimony: Represented company before the Consumer Products Safety Commission in Washington, DC, resolving longstanding safety concerns and winning full approval for new designs.
Value engineering: Captured 35% reduction in materials, handling, and overhead costs.
Lean manufacturing: Restructured fabrication and assembly lines for higher efficiency and elimination of nonvalue-added time. Reduced tooling change-over time more than 95% for many parts.
Continuous improvement processes: Improved design and manufacturing processes, decreasing warranty costs more than $750,000 in first year.
Program/project management: Selected to lead special projects to create common design platform, as well as streamline and unify manufacturing processes among plants in California, the Midwest, and Toronto.

Vice President, Engineering and Manufacturing
FGHI Products, City of Industry, CA (1986-1994)

Recruited to revive product lines of pool heaters and pumps. Managed eight design engineers, electronics engineer, hydraulic engineer, drafting supervisor, and laboratory technicians. Directed development of pump and heating technologies, electronic remote controllers, and equipment for combustion and hydraulic systems.

Product development: Led design team that patented pump and heating systems, propelling company as the instant leader in high-efficiency heater technology. Personally featured in a publication by General Electric for innovative use of plastics.
Revenue contributions: Strength of above products caused company to launch the largest marketing campaign in industry history. Collaborative efforts turned around declining sales and yielded an approximate 80% increase in annual 8-figure revenue.
Manufacturing engineering: Initiated ISO 9000 approval process with European agencies.

Highlights as Design Engineer and Engineering and Operations Manager

(International manufacturers of HVAC and energy systems—details available)

Designed cooling towers, multicircuit air-cooled and evaporative condensers, and freon and ammonia evaporators for freezer tunnels—products allowed company to capture 50% market share).
Developed innovative energy-recovery system for air conditioning and refrigeration systems.
Established manufacturing operation for waste-heat-recovery systems in New Zealand.

EDUCATION

University of California, Los Angeles (UCLA)

Professional designation in Business Management
Professional designation in Marketing & Sales Management

Fachtechnische Hochschule Hannover, Germany

Bachelor of Science degree, Mechanical Engineering (BSME)

AFFILIATIONS

American Society of Mechanical Engineers (ASME)

Society of Manufacturing Engineers (SME)

American Society of Gas Engineers

PATENTS

Nine patents on behalf of employers (details available).

References on Request

BEFORE RESUME - Human Resources

Josh Dowell

55 Trisha Drive Dallas, TX 75432 212-555-5555 joshdowell@mediaone.net

Profile Human Resource Expertise

Extensive experience providing Human Resource support and counsel to business executive clients in attaining short and long-range business goals. Support of clients includes strategic planning, development and implementation of creative solutions to enhance human effectiveness. Hands-on experience with design, development and implementation of compensation strategies; recruiting at all organizational levels; organizational design and effectiveness; talent and performance management processes; and facilitation of group leadership development sessions. Ability to understand the business objectives of a company as well as apply deep knowledge of Human Resource processes and technology. Human Resource experience in multiple industries; financial services, retail, manufacturing and energy.

Project Management

Successful track record as participant or leader of team to transform Human Resource function through enhancements to processes and/or technology. Project assignments have included, 1) Merger of ABC Telecom with XYZ Telecom, 2) Redesign of Human Resources Group and conversion to PeopleSoft, 3) Internal recruiting process improvements and, 4) Integration of performance management processes and technology tools. Ability to utilize project management methodology to meet project goals.

Experience ABC Telecom, Dallas, TX September, 1990-Present

Senior Vice-President, Human Resources, Dallas, TX (2000-Present)

Provide Human Resource support, counsel and business partnership to Data Center:

¨ Operations (2000-Present)

¨ Technology Center (2000-Present)

¨ Merger Transition Team (1999-2000)

Responsible for development and implementation of human resource strategy and action plans to support businesses’ short and long-term objectives. Components of action plans include Talent Planning, Recruiting, Performance Management, Leadership Development, Compensation and Communications.

Project Assignments

Merger Team, Dallas, TX (1998-1999)

Participated as Merger Team Human Resource member to design, develop and implement new corporate executive selection process and tools, retention compensation policies and severance pay practice recommendations following merger of ABC and XYZ.

Senior Vice President, Houston, TX (1995-1997)

Researched root causes of employee turnover in Operations segment of company (approximately 20,000 employees) and led project initiatives to increase retention.

Achievement:

Implemented improvement to corporate internal recruiting process, which resulted in percentage of positions being filled by internal candidates to increase from approximately 30% to 50-60%.

Personnel 2000, Chicago, IL (1994-1995)

Participated fully as member of project team assigned to redesign and transform the Human Resource function. Worked collaboratively with team members to:

¨       Map all Human Resource processes

¨       Develop new organizational structure and redesign positions

¨       Plan for transition to Call Center environment

¨       Plan for PeopleSoft conversion

Achievement:

Successful conversion to PeopleSoft and Call Center environment. Human Resource function transformed for increased effectiveness and better use of technology at lower operating cost.

Recruiting Manager, Midwest (1992-1994)

Led recruiting team responsible for all college, professional and executive hiring for the Midwest Region. Coordinated all college campus recruiting activities. Assisted in implementation of technology tool.

Senior Generalist (1991-1992)

Led a team of generalists to provide Human Resource support in all disciplines to executives responsible for Retail functions in Midwest.

Managed the Recruiting Department responsible for hiring all non-exempt associates in the Midwest.

Compensation Analyst/Compensation Manager, Dallas, TX

Designed, developed, implemented and administered compensation plans and systems for the Midwest Region.

GMX Corporation, Chicago, IL 1985-1990

Reliant Energy, Oklahoma City, OK 1980-1985

Compensation Analyst (1987-1990)

Assisted in the design, development, implementation and administration of compensation plans and systems for energy, retail and manufacturing groups.

Education BA, University of California at Los Angeles (UCLA)

Additional Continuous Process Improvement Workshop – ABC Telecom

Development Project Management – XYZ Telecom

Leadership Development Courses – XYZ Telecom

AFTER RESUME - Human Resources

JOSH DOWELL
55 Trisha Drive Dallas, TX 75432	(212) 555-5555 joshdowell@mediaone.net

As a human resources executive, I have consistently brought balance to these bilateral goals …

First: Create, execute, and monitor HR programs that deliver a strong ROI and support strategic corporate concerns
Further: Recruit, develop, reward, and retain valuable human capital.

With two decades of experience in large-scale public organizations, I have planned and directed a full complement of human resources programs for more than 4,000 employees in 20+ locations nationwide. As a Senior Vice President of Human Resources for ABC Telecom, I contributed to a number of critical corporate and HR initiatives, including:

Formation of an 1,800-member corporate team charged with orchestrating the largest merger on record of two telecommunications organizations … met project goals and contributed to $1.3 billion in after-tax cost savings.
Organizational development of eCommerce and technology groups … developed action plan that clarified eCommerce strategy, promoted team building, and decreased turnover 7%.
Corporate downsizing and elimination of obsolete positions … saved more than $11 million in annual salaries and benefits.
Recruitment (Internet and traditional methods) of more than 130 new associates with strong technology skill-sets … brought more than half on board within 90 days and on target to complete project well ahead of schedule.

The attached resume outlines senior-level experience in the areas of HR strategic planning, organizational development, mergers/acquisitions, change implementation, HR technology, recruiting and staffing, training and development, succession planning, diversity planning, leadership development, benefits and compensation, metrics and performance management, and employee relations. Colleagues and coworkers will verify that my leadership and technical skills have translated to tangible impacts on productivity, profit, and morale.

In advance, thank you for considering my qualifications. I look forward to discussing how my track record and talents would enable me to contribute to the stability and strength of your organization.

Sincerely,

Josh Dowell
Attachment (Resume)

JOSH DOWELL
55 Trisha Drive Dallas, TX 75432	(212) 555-5555 joshdowell@mediaone.net

QUALIFICATIONS SUMMARY

Human Resources Executive — Strong record of HR leadership and project management with a Fortune 50 industry leader. Highlights:

Leadership: Authored recruitment, benefits/compensation, performance review, leadership development, and other innovative HR programs that achieved record ROI and productivity outcomes.

Project management: Held a lead HR role in carrying out a complex merger involving more than 350 projects. Used project management technology to meet key goals of customer retention, operational strength, and financial stability (secured cost savings in excess of $1 billion).

Technology: Serve as top-tier HR executive for eCommerce and technology groups. Led organizational and teambuilding initiatives that reduced turnover to single-digit percentage. Currently leading rearchitecture of performance management process for 35,000 technology/operations associates nationwide.

Corporate initiatives: Handpicked for assignments that provided exposure to all phases of the business lifecycle—growth, merger/acquisition, reorganization, contraction, and launch of new operations groups/technology.

Industry experience: Designed HR policies that supported business objectives in a variety of market segments—telecommunications, retail, manufacturing, oil and gas.

Communications: Noted by colleagues as a persuasive team builder with solid employee relations skills.

PROFESSIONAL EXPERIENCE

ABC TELECOM ~ Dallas, TX 1987-Present
(The nation's second largest communications company with $20 billion in annual revenue and 80,000+ employees)

Senior Vice President, Human Resources—Operations, Dallas, TX (2000-Present)
Senior Human Resources Manager—Technology Center, Dallas, TX (2000-Present)

Manage dual responsibility for 2,000 associates in 4-building campus environment (Dallas Technology Center), as well as 2,200 associates in 23 locations nationwide in the Technology and Operations Group. As senior human resources executive, accountable for:

- HR planning and strategy	- organizational development
- change implementation	- talent/succession planning
- diversity planning	- compensation
- recruiting and staffing	- performance management
- benefits	- employee relations
- communications	- leadership development

Led distribution of $4.4 million in bonus and stock options. Designed pay-for-performance processes/metrics to ensure that 80% of bonus/stock pool went to top third of performers.

Managed downsizing project that eliminated 250 obsolete positions and saved $11.4 million in annual salaries …completed project in one quarter (start to finish).

Developed action plan and recruiting strategy to add 135 new IT positions in four months. On target to reach goals by close of next quarter.

Assisted in forming Leadership Council for Technology Center that increased workforce stability/morale and decreased year-to-date turnover 7.1%.

Developed associate survey on work/life issues, achieving a 48% participation rate.

Senior Vice President, Human Resources—eCommerce Technology & Operations, Houston, TX (1999-2000)

Helped fledgling eCommerce group to merge disparate organizational systems, branding, and technology resulting from ABC-XYZ merger. Created action plan that clarified eCommerce strategy, organizational design, and goals. Provided communications solutions and strategies for development and retention of key associates.

Conducted compensation market analysis; developed plan to retain essential eCommerce associates (top 25%).

Distributed $480,000 in salary adjustments and $485,000 in retention bonuses. Decreased turnover 7% in 2000.

Senior Vice President, Human Resources, Houston, TX (1998-1999)

Represented Human Resources function for organizational issues resulting from $60 billion merger. Designed and implemented new corporate executive selection process and tools, retention compensation policies, severance-pay practice recommendations, and outplacement guidelines.

Developed process and infrastructure to staff 1,800-member merger team within 90 days.

Assisted in development of $94 million severance/outplacement program for 8,000 associates. Determined allocation of $15 million bonus-pool to retain top 12% of associates negatively impacted by merger.

Created incentive plan to reward merger team at major project milestones … program contributed to a low 9% turnover rate of team throughout critical project phases.

Vice President, Human Resources, Houston, TX (1995-1997)

Tasked with researching and providing solutions to root causes of employee turnover in Operations segment with approximately 20,000 employees.

Redesigned internal recruiting processes, increasing positions filled by internal candidates from 30% to 50-60%.

Prior Assignments

Senior Vice President—Personnel 2000 Project, Chicago, IL (1994-1995). Worked collaboratively to redesign organizational structure/positions, plan transition to Call Center environment, and implement conversion to PeopleSoft. Project delivered an overall $18 million cost savings.

Promoted through positions as Compensation Analyst/Manager (1990-1991); Senior Generalist (1991-1992); and Recruiting Manager for Midwest Region (1992-1994).

GMX CORPORATION ~ Chicago, IL 1985-1990
RELIANT ENERGY ~ Oklahoma City, OK 1980-1985

Compensation Analyst for oil and gas, retail, and manufacturing groups.

DEGREE, CERTIFICATION & CONTINUING EDUCATION

Bachelor of Arts Degree—University of California, Los Angeles (UCLA)
Certified Compensation Professional (CCP)—American Compensation Association
Continuous Process Improvement—ABC Telecom
Leadership Development Courses—XYZ Telecom
Project Management—XYZ Telecom

* * *

*Resume Samples were reprinted from:
RESUME MAGIC: TRADE SECRETS OF A PROFESSIONAL RESUME WRITER
(JIST Works, 1999; Susan Britton Whitcomb; ISBN
1-56370-522-2) Reprinted with Permission.